Castle Comedy Covid-19 Policy

We thank you for putting your trust in us to put on brilliant comedy. To ensure the shows are safe & enjoyable, we are: 

- Setting a 6 person maximum booking limit

- Allocating a socially distanced seating area/table for your booking (Seating cannot be moved)

- Restricting audience numbers

- Providing hand sanitiser stations 

- Patrolling our site to monitor visitor activity

- Using one-way systems where necessary to enable social distancing 

- Carrying out enhanced cleaning throughout your visit

- Operating a paperless ticket system

- SIA registered security staff will be in attendance

- Carried out a comprehensive risk assessment 

 

 

We ask you:


- Do not attend or book if you, or a member of your group, has one of the symptoms of COVID-19: a high temperature, a new & continuous cough and a loss or change to your sense of smell or taste

- Please arrive at least 30 minutes before show starts

- Please only book tickets for your household/support bubble

- Respect 2 metre social distancing when away from your table
- Buy drinks in rounds, using the trays provided, to limit the times you visit the bar

- Following any one-way signs

- Washing your hands for 20 seconds after using our facilities and using hand sanitiser when necessary
- Placing any rubbish in the open bins provided

- Please do not bring your own food and drink to the venue *The Rufus Centre is a 'Bring Your Own'  food & drink show

 

 

Is there a bar?

Yes. Alcoholic and non alcoholic drinks will all be served in plastic disposable cups, a one way system is in place to allow social distancing. Please do not bring your own food and drink to the venue

*The Rufus Centre is a 'Bring Your Own' show

Is there food?

Yes. You can enjoy delicious food from our onsite vendor

*The Rufus Centre is a 'Bring Your Own' show

Is there sufficient parking?

There is ample parking onsite for public to maintain social distancing when arriving 

Are there toilets? 

Yes. These have a managed one way system and are cleaned by staff. 

They are not socially distanced, but I have to? 

Remember everyone's family groups and bubbles are different.

Do I need to wear a face mask ?

At this point in time you are not required to wear a face mask unless you choose to. 

What if it rains?

If you have booked a VIP area with Gazebo or Covered Table you do not need to worry. Standard tickets holders will be under the stars so please consider appropriate clothing for a British Summer! 

What if an act cancels?

Line-ups are always subject to change due to circumstances beyond our control. You are purchasing tickets to a comedy show and not to see a particular comedian and as such tickets will not be refunded due to a change in line-up.

Refunds and Show Cancellations - 
- In the event of any proscribed shut down of the venue, including both local or national lockdowns in advance of the show start, a full refund* or a transfer to a future date will be offered.
- In the event of the show being cancelled by the promoter, a full refund* or a transfer to a future date will be offered.
- In the event of the weather being too bad to stage the event (that is specifically a Met Office Amber or Red warning on the day of the event), a full refund* or a transfer to a future date will be offered. Please note Standard Ticket Seating is not covered and the event will continue in any other weather situation. 
- In all other situations tickets are non-refundable. 

*Excluding Booking Fee

© NOTE: Line-ups are always subject to change due to circumstances beyond our control. You are purchasing tickets to a comedy night and not to see a particular comedian and as such tickets will not be refunded due to a change in line-up.

 

2012 by Castle Comedy. No comedians were harmed in the making of this website